In the past weeks, I have been stressing how you as a business owner must be qualified to run a business. I believe this so deeply that I made it the first of 8 Unbreakable Rules to Business Start-Up Success. I encourage you to know where your strengths lie and be honest where your skills fall short. I insist you must at a minimum:
- Do something no one else in your company can do,
- Be an expert in your field, and
- Carry all relevant certificates and licenses to you business.
But you don’t have to do every job. I started a handyman service business without being able to tell someone what a phillips head screwdriver was. I know know it is the one that looks like a plus sign, but the more important thing, was I knew how to hire a team that brought all the necessary skills together to do the handyman work. I brought in the jobs, ran adds, and made business decisions.
So how do you hire a great team? Think Smarter, Better, Faster.
Smarter: Make it your mission to surround yourself with the most talented team you possibly can. That means taking time to hire the right people from the start. You must:
- Take the time to properly interview applicants and check their references,
- Take an interest in provide the needed training to maintain quality work,
- Invest in managing current employees to retain them.
Better: Do not settle for average employees. Look at a new hire as a new business that can dramatically improve an existing or potentially new area of your business. Think of the new hire as stake and wire systems that guide a young tree into growing straight and strong. That means avoiding hiring friends and family that you cannot establish an employer/employee relationship with and eliminating negative influences or bad attitudes. These hires will pull your business in the wrong direction.
Faster: The more experienced your employee, the easier it will be to delegate responsibilities. When problems come up or quick decisions need to be made, you will wish you had a team of employees that can make the right decision on the spot. This takes training and leadership. A team that can turn on a dime under your leadership saves you hours in your day and lets you focus on the big picture.
Hire your dream team. Hire smarter. Hire better. Hire faster.